July 2019 to December 2024
Senior Digital Marketing Manager at eRepublic
- Led 115+ digital marketing campaigns for enterprise clients annually, managing $1.2M in revenue
- Generated reports with campaign metrics pulled from Google Analytics and Google Ad Manager to present to clients
- Collaborated with sales teams to drive client renewals with customized proposals using optimized media strategies
- Updated digital marketing inventory for the sales team and submitted monthly billing with the finance department and client agencies
October 2018 to June 2019
Ad Operations Specialist at ZypMedia
- Coordinated international display and video campaigns for iHeartRadio and Sinclair, ensuring seamless execution and communication across different time zones and regions
- Collaborated with sales and engineering teams to create tracking and reporting mechanisms that supported client KPIs
- Supported sales and operational processes, ensuring timely and accurate delivery of service in a high-demand, fast-paced environment
February 2018 to September 2018
Tax Technician II/Inbound Team Lead at Corporate Tax Incentives
- Managed 300+ daily cases to determine true eligibility for Work Opportunity Tax Credits and miscellaneous incentives programs for major enterprises
- Ensured applications submitted to state workforce development and labor departments contain complete and accurate sensitive information
- Created detailed compliance reports to ensure business stakeholders were aligned with tax regulatory requirements
April 2015 to November 2016
Customer Success Manager at Boost Media
- Onboarded new clients by scheduling and leading kick-off meetings to understand scope of project and align with customer goals from start to fi nish
- Coordinated creative projects for global brands (e.g. SEGA, Zynga, Big Fish Games), to ensure adherence to brand guidelines and cultural relevance
- Recruited and managed teams of 30+ international freelancers for creative and localization projects
August 2013 to April 2015
Online Marketing Coordinator at Rakuten (formerly Ebates)
- Managed sponsored digital marketing email campaigns, overseeing end-to-end project execution for 3,000+ retail brands (e.g. Neiman Marcus, Nordstrom, Gap, Sephora)
- Designed and developed creative assets with creative team, including cover images and email campaign templates, while establishing a style guide to maintain consistency across all digital platforms
- Streamlined creative processes to enhance effi ciency and improve brand coherence across multiple websites
March 2013 to June 2013
IT Administrative Assistant at Cashman Equipment
- Processed and code department invoices and expenses
- Manage ad-hoc reports, special projects as needed often requiring independent discretion and follow up
- Project management, including the development of an iPad application for inspections.
- Function as point of contact for internal and external communications, producing written communication representing desired leadership tone and content.
- Facilitate new software solutions and applications with documentation for end-users
- Organize and attend meetings and conference calls with departments or third-parties for new or current projects
- Identify, diagnose, and resolve Level One problems for users on their personal computer software and hardware, the network, the Internet and new computer technology environments; communicates solutions to end-users
- Coordinate between departments and operating units in resolving day-to-day administrative and operational problems